Legal
These Terms govern your access to and use of Givable (the “Service”), including creating campaigns, viewing and supporting fundraising campaigns, donating through our checkout experience, and using any related admin tools.
By accessing or using the Service, you agree to be bound by these Terms and any documents they reference (including the Refund Policy and Privacy Policy). If you do not agree, you must not use the Service.
You represent that you are at least 18 years old, or that you are using the Service under appropriate supervision and in compliance with applicable law. If you apply to create campaigns or represent an organization, you confirm you are authorized to bind that organization to these Terms.
Givable provides a technology platform for fundraising campaign creation and management, donation checkout, and related tools (including admin dashboards). Givable is not a party to transactions between donors and campaign operators beyond facilitating payment processing and the presentation of campaign information through the Service.
Campaigns and applications may be reviewed, approved, rejected, paused, or removed at our discretion. We may request additional documentation or verification materials before or after launch. Approval does not guarantee continued listing, and we may update or remove campaigns if we reasonably believe it is required to comply with law, payment processor requirements, or our policies.
Campaign operators are responsible for the accuracy, legality, and appropriateness of campaign content (including titles, stories, images, donation details, and statements about intended use of funds). You must not submit content that is misleading, fraudulent, unlawful, infringes intellectual property rights, or violates any applicable policies. We may remove or restrict content at any time.
Donations and other payment transactions are processed by Stripe or another payment processor we may use. We may use Stripe Connect (or similar infrastructure) to route funds to campaign operators. We do not store full payment card numbers. Processing, settlement, and payout timing may vary and are subject to payment processor rules, risk controls, and compliance requirements.
You may be charged platform fees and/or processing fees depending on your use of the Service and the configuration selected during campaign setup. Any disclosed amounts are shown in the product, checkout flow, campaign setup, or other written agreement governing your account.
Refund requests and chargebacks are handled in accordance with our Refund Policy and the payment processor’s rules. You agree to cooperate with reasonable requests related to payment disputes, fraud review, and donation verification. Where required or permitted by law and processor rules, funds may be held, reversed, or adjusted.
You are responsible for maintaining the confidentiality of your account credentials. You must notify us promptly if you believe your account has been accessed without authorization. We may suspend or restrict access to protect donors, you, or the Service.
You may not use the Service to commit fraud, impersonate others, misrepresent campaign information, disrupt the Service, or circumvent payment processor controls. You also may not attempt to access the Service, systems, or data in an unauthorized manner (including through scraping, reverse engineering, or similar activity) unless expressly permitted.
We may suspend, terminate, or restrict access to the Service or remove campaigns if we reasonably believe you have violated these Terms, engaged in prohibited conduct, or if doing so is necessary to comply with law, address risk, or protect the Service and users.
The Service and its software, branding, and content are owned by Givable and/or our licensors and are protected by intellectual property laws. Campaign operators retain rights in their own campaign content, but grant us a license to host, display, reproduce, and distribute campaign content solely to provide the Service.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT CAMPAIGNS WILL MEET ANY FUNDRAISING GOALS OR THAT PAYMENT PROCESSING WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL GIVABLE (INCLUDING OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES) BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNT PAID BY YOU TO USE THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Givable from claims, damages, losses, liabilities, and expenses arising out of or related to (a) your campaign content, (b) your use of the Service, or (c) your violation of these Terms or applicable law.
We may modify or discontinue the Service at any time. We may update these Terms from time to time. If updates materially affect your rights or obligations, we will provide notice where required by law.
These Terms are governed by the laws applicable to Givable’s place of business. Any dispute will be resolved through good-faith discussions and, if necessary, through the applicable courts or other dispute resolution mechanisms permitted by law.
If you have questions about these Terms, contact us at hello@givable.fund.